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Last seen: 1 month 4 days ago
Joined: June 21, 2017
Can't find "NaoFlasher"

Hi,

My Nao has stopped talking completely and the technical support of Softbank has suggested me to perform a factory reset. But I cannot find the "NaoFlashe". Does anyone know the download link of the NaoFlasher?

Thanks you.
Mata

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Last seen: 15 hours 9 min ago
Joined: October 3, 2016

After the move from the old to the new community forum, some downloads were not moved. I can't find the flasher either so my only idea for you is to look through the old archives:
https://community.ald.softbankrobotics.com/en/resources/software/languag...

I suppose you can't use the Choregraphe update utility?
Choregraphe File menu: Connection>Advanced>Update Robot System...

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Last seen: 17 hours 12 min ago
Joined: March 5, 2017

https://community.ald.softbankrobotics.com/en/resources/software/8-troub...

log in with this forum's credentials
Depending on the version of your robot you may need to take special steps.

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Last seen: 1 month 4 days ago
Joined: June 21, 2017

Thanks for the link.

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Last seen: 1 month 2 weeks ago
Joined: January 3, 2018

Ok maybe you can help. I cant find the NAO 2.1.14 Os to update the Robot. Did you happen to know where I can find that? The links I keeping getting sent to are either broken or nothing is there. 

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Last seen: 17 hours 12 min ago
Joined: March 5, 2017

The link works for me and others, just contact Softbank Robotics support and ask to be allowed access to that site. A few reasons why you may not have access: robot isn't yet assigned to your account, robot is assigned to another's account in org, robot was sold second hand and needs to be associated to a new user by SBR....

https://developer.softbankrobotics.com/us-en/support

SBR is the only ones who can see your account and correct this.